Updated November 2024

Privacy Policy

We believe your chess data belongs to you. This policy outlines how we protect your information while providing elite AI coaching.

Introduction

At ChessCoach AI, your privacy is a cornerstone of our service. We are committed to maintaining the trust of our players by being transparent about how we collect, use, and manage your data. This policy applies to all services provided through the ChessCoach platform.

By using ChessCoach, you agree to the practices described here. If you do not agree with these terms, please refrain from using our services.

Information We Collect

Personal Identity

Email address, username, and profile metadata provided through our authentication partner.

Gameplay Data

Move history, game results, analysis requests, and ELO ratings recorded during your sessions.

Audio Data

Voice interactions during live coaching sessions, processed for natural language understanding.

Billing Details

Transaction records and subscription status managed by our secure payment processor.

How We Use Information

  • 🤖
    Personalized CoachingAI-driven analysis of your chess weaknesses and strengths based on historical play.
  • 🔒
    Security & IntegrityPreventing cheating, botting, and unauthorized access to player accounts.
  • 📈
    Product EvolutionAggregated, anonymized data helps us train our grandmaster-level neural models.

Third-Party Services

We partner with best-in-class providers to ensure the highest quality experience. Each has their own privacy policy regarding the data they handle.

Identity🔗

Clerk

Handles authentication, session management, and secure account storage.

Billing💳

Paddle

Our Merchant of Record processing all global transactions securely.

Intelligence🧠

Anthropic

Powers the natural language analysis and strategic explanations of the AI Coach.

Audio🎤

ElevenLabs

Provides the human-like synthesis for our interactive audio coaching features.

Questions?

If you have any questions regarding this policy or wish to exercise your data rights, please contact our privacy office.

privacy@chesscoach.ai →